Dewi, Dian Retno Sari and Hermanto, Yustinus Budi Achieving Supply Chain Agility Through Product–Service Systems Offering. Journal of Industrial Engineering and Management. ISSN 2013-0953
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Abstract
Purpose: This paper aims to examine the role of collaboration, knowledge transfer, service partnerdevelopment, information sharing and logistics integration on product–service systems supply chain agility.Design/methodology/approach: Data were collected from 405 official motorcycle service partners inIndonesia using questionnaires and were analyzed using structural equation modelling.Findings:Collaboration has a significant impact on knowledge transfer and information sharing.Information sharing and logistics integration as mediation to improve product–service systems supplychain agility. Likewise, knowledge transfers and service partner development also as mediation to enhancesupply chain agility. As a result, collaboration has no significant direct impact to supply chain agility.Research limitations/implications: Given the state of the sampling refers to specific industry, so thegeneralization of the results will be limited.Practical implications: The model provides insight for managers on how collaboration, knowledgetransfer, service partner development, information sharing and logistics integration positively affectproduct–service systems supply chain agility. Using measurement items of this study, managers candetermine and evaluate the current state and formulate strategies to improve their product–service systemssupply chain capabilities.Originality/value: The contribution of this study lies in investigating the role of dynamic capabilities forproduct–service systems offering to improve supply chain agility. This study provides benefits foracademicians and industry by filling the gap of the nascent study in product–service systems and supply
| Item Type: | Article |
|---|---|
| Subjects: | Engineering |
| Depositing User: | Christine Limbara |
| Date Deposited: | 19 Aug 2025 10:30 |
| Last Modified: | 19 Aug 2025 10:30 |
| URI: | https://repositori.ukwms.ac.id/id/eprint/44401 |
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