Phatic speech acts in the television series 9-1-1: Lone Star

Tiono, Jessica Agatha Paramita (2025) Phatic speech acts in the television series 9-1-1: Lone Star. Undergraduate thesis, Widya Mandala Surabaya Catholic University.

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Abstract

Phatic utterances are a culturally associated technique for establishing, starting, or concluding effective conversation. Phatic speech acts are crucial in 9-1-1: Lone Star because they support communication in the high-stakes, high-stress setting of the performance, preserve psychological balance, and improve team togetherness. The objectives to be achieved in this research are: (1) to describe the types of phatic utterances found in the television series entitled 9-1-1: Lone Star, and (2) to analyze the functions of phatic utterances found in the television series entitled 9-1-1: Lone Star. The data on phatic speech acts were taken from the conversations of the characters of 9-1-1: Lone Star by employing a qualitative descriptive method. The observation technique was utilized to collect the data. The study examines how these utterances facilitate social connection and emotional support in high-stress situations, drawing on Kreidler's and Jumanto's frameworks. The findings of the research are the 3 types of phatic speech acts, consisting of (1) Comforting, (2) Encouraging, and (3) Social Bonding. The functions of phatic speech acts are: (1) Breaking the Silence, (2) Starting a Conversation, (3) Making Small Talk, (4) Keeping Talking, (5) Expressing Solidarity, (6) Creating Harmony, (7) Creating Comfort, (8) Expressing Empathy, (9) Expressing Friendship, (10) Expressing Respect, and (11) Expressing Politeness. The predominant phatic speech act is social bonding, which includes humor, teasing, and casual remarks. In high-pressure job environments, social bonding helps to foster interpersonal relationships, reduce stress, and increase trust. On the contrary, the encouraging type is less frequent and typically appears as brief motivational remarks which are often expressed through teamwork than direct speech. Creating Harmony is the most often used function since it promotes composure and cooperation under pressure. Expressing Solidarity, Friendship, and Respect are the least prevalent since they are frequently demonstrated by actions rather than words in hectic, emergency situations. Phatic speech acts in this study identified 3 types and 11 functions, highlighting their role in maintaining relationships, expressing emotions, and supporting social interaction. The findings show that phatic speech acts foster empathy, connection, and respect, making them essential for effective and polite communication in daily life.

Item Type:	Thesis (Undergraduate)
Department:	S1 - Bahasa Inggris
Contributors:	Contribution Contributors NIDN / NIDK Email Thesis advisor Widiana, Yuli NIDN0717077102 yuli.widiana@ukwms.ac.id
Uncontrolled Keywords:	Speech acts, phatic, communication, pragmatics
Subjects:	Widya Mandala Catholic University on Madiun Campus > Faculty of Communication Science > English Language Study Program Widya Mandala Catholic University on Madiun Campus > Faculty of Literature > Faculty of Communication Science > English Language Study Program Widya Mandala Catholic University on Madiun Campus > Faculty of Literature > Faculty of Communication Science > English Language Study Program
Divisions:	Faculty of Literature > PSDKU - English Literature Study Program
Depositing User:	Users 15650 not found.
Date Deposited:	08 Oct 2025 07:28
Last Modified:	08 Oct 2025 07:28
URI:	https://repositori.ukwms.ac.id/id/eprint/44173

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